GENERAL TERMS AND CONDITIONS OF SALE BIKUBE

Bikube, a simplified joint stock company with capital of 500,000 euros, registered with the Nanterre Trade and Companies Register under number 851 810 358 000 24, whose registered office is located at 2313 Boulevard de la Défense 92000 Nanterre (hereinafter "BIKUBE"), operates, directly or indirectly, through one or more dedicated companies:

- Coliving residences (hereinafter the "Coliving Residences") in France under the BIKUBE brand, offering accommodation with associated services and shared workspaces ("Coworking").

- The www.bikube.co website (hereinafter referred to as the "Bikube Website") for booking stays in the various residences under the BIKUBE brand.

These general terms and conditions apply to all reservations made in one of the BIKUBE residences.

Article 1. Types of stay

 The stays offered by BIKUBE are divided into three categories according to their duration:

- Short stays, lasting no more than 7 nights (hereinafter referred to as "Short Stays");

- Medium stays, lasting between 8 and 28 nights (hereinafter referred to as "Medium Stays");

- Long stays of between 30 days and 8 months (hereinafter referred to as "Long Stays").

When booking, customers must specify the exact length of their stay in order to check the availability of the accommodation corresponding to their choice.

Article 2. Services associated with the hosting service

In addition to the accommodation, the customer benefits from a range of included services that vary according to the chosen length of stay.

Customers may also subscribe to optional services offered at the time of booking, which will be invoiced at an additional cost.

The list of services included in the price and those that are optional with their price is mentioned in the commercial offers accessible on the Bikube Website.

BIKUBE reserves the right to occasionally privatize common areas (excluding floor coliving areas), which will no longer be freely accessible during these periods.

Article 3. Reservation

In accordance with article 11, any reservation implies that the customer is aware of all the conditions applicable to his/her stay, the accommodation and the services he/she has booked, and is solely responsible for the choice he/she has made and accepts these general terms and conditions of sale as well as the Internal Regulations and the Charter of Good Practice appended thereto.

Reservation procedure

The flats in the residence can be booked by the customer directly on the Bikube website, by telephone, on the partner networks or at the residence reception, and, for Long Stays or groups, by e-mail to the following address: [email protected].

For Long Stays: Customers must provide valid proof of identity at the time of booking, as well as any document proving their income (payslip, employment contract, tax notice, etc.). BIKUBE reserves the right to refuse a booking request if the documents sent do not guarantee the solvency of the applicant.

Booking confirmation

For bookings of less than 10 people, the booking only becomes firm and definitive after :

- For Short Stays and Medium Stays: receipt of the confirmation sent to the Customer by email and provided that the payment (deposit or full payment) has been made by the Customer and accepted by BIKUBE's Payment Partner.

- For long stays: receipt of confirmation after the signed stay contract has been sent to BIKUBE, and payment of the reservation fees, the security deposit and the first month's occupancy.

For group bookings (more than 10 people), the booking may be subject to (i) the conclusion of a specific group contract, which will take precedence, in the event of contradiction, over the provisions of the GTCS as a whole and (ii) payment by the Customer by bank transfer or credit card of an initial deposit. The booking confirmation summarises the contract offer, the prices and the conditions of sale relating to the fare selected and accepted by the Customer.

Reservations are made by name.

Article 4. Fares

4.1. All bookings, whatever their origin, are payable in Euros. The prices indicated include :

- Occupancy of the accommodation,

- VAT at the rate applicable on the day of booking

- Tourist tax for long stays only

- Services included according to the type of stay chosen.

The prices applicable are those in force on the day of booking and subject to availability.

Prices are flexible and variable according to various customisable criteria such as the booking date, the start date of the stay, the length of the stay, the characteristics of the accommodation and the addition of optional services. They apply per accommodation and per night for the dates and length of stay chosen, whatever the number of people occupying the Apartment, up to the maximum authorised for the type of accommodation.

4.2 Booking fees: Booking fees are payable for all Long Stay bookings and are indicated at the time of booking. This fee is non-refundable except in cases where the reservation has not been confirmed at BIKUBE's initiative.

4.3 Additional taxes: Depending on the local regulations in force, certain additional taxes, such as tourist tax for short and medium stays, will be claimed on arrival or during the stay.

4.4 Optional services: Unless selected and paid for at the time of booking, the optional services referred to in Article 3 will be invoiced as extras.

4.5 BIKUBE reserves the right to modify its prices in the event of legislative and/or regulatory changes likely to result in a variation of its prices (for example and without limitation, modification of the VAT rate in force, introduction of a new tax).

4.6 The price examples indicated "from" in the communication media and on the website relate to a few selected nights and are only valid for the dates and towns indicated. The rates cannot be combined with any other promotional offer in force.

Article 5. Payment

5.1. Terms of payment

The terms of payment differ according to the length of stay:

-        For short stays and medium stays: full payment for the stay must be made either at the time of booking or, at the latest, on arrival at the establishment.

-        For long stays: the Booking Fee, the deposit and the first month's payment are due at the time of booking. The following monthly instalment(s) must be paid in advance between the 1st and 5th of the current month by bank transfer or direct debit

5.2. Payment methods

For any reservation via the Bikube Website, payment will be made by credit card via the BIKUBE Payment Partner platform.

In the event of payment on site, payment may be made by cash (within the legal limits), bank card (Mastercard, Visa), direct debit or bank transfer.

5.3. Optional services:

These services will be invoiced additionally, and will be payable, in accordance with the above-mentioned methods, either directly after use, or at the end of the stay (for short stays and medium stays), or when paying the next monthly instalment (for long stays).

5.4. Invoicing for Long Stays:

An invoice will be sent to the Customer every month by email.

5.5. Late payment:

In the event of failure to comply with the aforementioned payment deadlines, late payment penalties may be applied by BIKUBE. Penalties shall be due from the day following the due date of the invoice at a rate of 15% per year, applied to the total amount of the invoice including VAT. A fixed penalty equal to 15% of the sums due shall also be payable in the event of contentious recovery.

5.6. Payment partner :

BIKUBE has entrusted MEWS PAYMENTS with the security of its online payments by Credit Card. A refusal of the Credit Card, for any reason whatsoever (blocked card, stolen card, payment limit reached) will result in the cancellation of the reservation request, which will therefore not be confirmed.

Contractual documents (invoice, booking email, credit card transaction receipt) will be kept by BIKUBE for a period of 10 years in electronic format.

Article 6. Guarantees

6.1. Payment of the stay

Unless otherwise indicated, short and medium-stay bookings are paid for at the time of booking. All short and medium-stay bookings not paid for in full at the time of booking must be guaranteed with a bank card number valid on the date of the start of your stay and accompanied by :

- A bank pre-authorization of €100 for short-stay bookings and €300 for medium-stay bookings;

- A deposit of 50% of the total cost of the booking (including accommodation and any additional services for which a charge is made), for stays of between 7 and 28 nights. A bank pre-authorization of 300€ per booking must also be made on arrival;

For Long Stay bookings, the 1st month is paid in advance at the time of booking, after signature of the Resident's Contract. Subsequent months are paid in advance between the 1st and 5th of the month.

6.2. Security deposit

A security deposit must be paid by the customer no later than the day of arrival at the establishment.

-        For Short and Medium Stays: this will take the form of a bank card number valid on the date of the start of your stay and at least 15 days after the date of departure, accompanied by a bank pre-authorisation in the amount of €500.

-        For Long Stays: this will be evidenced by the payment of an amount equivalent to the price of one month's stay, paid no later than the day of arrival at the Establishment.

The guarantee may be used by BIKUBE in the event of non-payment by the Customer of sums due to BIKUBE for the provision of accommodation and/or optional services, any damage caused by the occupants in the Apartments or common areas, costs for loss of badges that will have been given upon entry to the premises, costs related to additional cleaning services required, or in the event of theft in the Coliving Residence.

In this respect, BIKUBE informs the Customer that it will keep the bank details from the time of the reservation until 7 days after the end of the stay.

Article 7. Cancellation/modification of reservation

7.1. If the price allows a booking to be cancelled or modified, this can be done

-        From the link in the booking confirmation email for Short and Medium Stays,

-        By email to [email protected] for Long Stays

-        At the Residence reception desk

-        Or to the service provider used when booking the Apartment.

7.2. Total cancellation

For short and medium stays :

Cancellation is free of charge up to 48 hours before the day of arrival for any stay of less than 28 nights;

After this time or if the occupant fails to arrive on the day of arrival, the following penalties will apply:

-        The payment made at the time of booking for stays of two nights or less will be retained by BIKUBE.

-        For stays from 2 to 28 nights, a penalty equivalent to 3 nights will be applied.

For Long Stays :

In the event of total cancellation before arrival, a penalty equivalent to one month's stay will be applied.

7.3 Partial cancellation or modification of the reservation or renewal

Any change to the date, length of stay, type of flat or location of the reservation initially confirmed by BIKUBE will be considered as a partial cancellation of the reservation.

- If the partial cancellation of the reservation is made 48 hours before the arrival date, the partial cancellation is free of charge.

Given the degressive nature of BIKUBE's rates based on the length of stay, if the partial cancellation of the reservation corresponds to a change in the length of stay, this will result in a change in rate according to the rate in effect for the modified length of stay.

- If the reservation is cancelled less than 48 hours before the arrival date or after the arrival date : Given the degressive nature of BIKUBE's rates based on the length of stay, if the partial cancellation of the reservation corresponds to a change in the length of stay, this result in a retroactive rate change from the day of arrival.

In addition, for early departure:

-        Short and Medium Stays: The Customer may claim a refund for cancelled nights by giving 3 days' notice to the Residence Reception. If no notice is given, no reimbursement will be made.

-        Long Stays: As Resident Contracts are from date to date, for early departure, a penalty equivalent to one month's stay will be applied, after giving one (1) month's notice by registered letter with acknowledgement of receipt.

Customers are reminded that, in accordance with article L. 242-3 of the French Consumer Code, they do not have the right of withdrawal provided for in article L. 221-28 of the same code.

For all long-stay renewals, the renewal will depend on availability, and the request must be made to the residence reception at least 2 months before the end date of the stay.

Article 8. Stays and offers that cannot be exchanged / modified / reimbursed / cancelled

For holidays marked NON EXCHANGEABLE, NON REFUNDABLE, the following conditions cancel and replace the above-mentioned cancellation and modification conditions:

8.1. Prepayment of the total cost of the stay : All bookings must be accompanied by payment of 100% of the total price of the holiday. Failing this, the reservation will not be guaranteed.

8.2. Non-exchangeable, non-refundable, non-cancellable and non-modifiable nature: in view of the preferential rate granted, the subscription to the offer and/or the stays booked cannot be exchanged, refunded or modified. No request for modification or cancellation will be taken into account. Regardless of the date on which the booking is cancelled, compensation equal to 100% of the total cost of the holiday will be retained. Non-use of any optional services that may have been booked and invoiced will not give rise to any reimbursement.

8.3. Non-presentation at the place of stay: in the event of non-appearance at the place of stay, compensation equal to 100% of the total amount of the stay will be withheld.

Article 9. Arrival and departure

9.1. Documents to be presented

In accordance with the provisions of articles R. 814-1 to R. 814-3 of the Code de l'Entrée et du Séjour des Etrangers et du Droit d'Asile (French Code on the Entry and Residence of Foreigners and the Right of Asylum), upon arrival each Customer of foreign nationality, including European Union nationals, will be asked to complete an individual police form which may be pre-filled by BIKUBE. This form must be kept for 6 months and may be sent to the police or gendarmerie on request. Refusal to complete or sign such a form is considered to be a legitimate reason for refusing to rent.

For Customers of French nationality, a valid identity document must be presented on arrival by each occupant.

A civil liability insurance certificate must be presented on the day of arrival.

9.2 Opening times

Except in exceptional circumstances, accommodation is available from 4 pm and must be vacated by 10 am.

Article 10. Conditions of occupation

10.1 In the event of non-compliance with the Internal Regulations, the Charter of Good Practice, non-compliance with the GTCs or non-payment of all or part of the rental (or monthly instalment), the Management of the establishment may terminate the Customer's stay, without the Customer being able to claim any compensation or partial reimbursement of the remainder of his/her stay. Furthermore, in this case, BIKUBE reserves the right to put the Customer on a list of Customers who are forbidden to stay in its establishments. In this case, the Customer may be refused access to any establishment of the BIKUBE group, which the Customer expressly accepts.

10.2. Number of occupants

 An Apartment is intended for a specific number of occupants at the time of rental and may under no circumstances be occupied by a greater number of people. All children aged 24 months and over are considered to be persons in their own right and are included in the occupancy of the Apartment. It is not possible to add extra beds (other than cots) in the Apartments.

10.3 Occupancy

In the event of damage to the Apartment, the cost of which exceeds the amount of the security deposit, BIKUBE will send the customer an invoice with an estimate of the cost of repair, payable within 7 days. In the event of non-payment, BIKUBE reserves the right to initiate any proceedings in order to obtain reimbursement of the costs of repair, without prejudice to any damages and legal costs.

10.4. When using Internet access, whether wired or Wi-Fi, the Client undertakes to comply with the Terms and Conditions of Use of Internet access, which are communicated to the Client when he/she first connects to the Internet and which can also be consulted at the hotel reception desk.

Article 1. Description

BIKUBE's Coworking offer consists of :

- A shared workspace accessible free of charge to Resident Customers and External Customers after purchase of a Pass (for a half-day, a day or a month).

The purchase of a Pass gives access to various areas of the Residence in accordance with the details of the offer described on the Bikube Website.

A magnetic access card will be given to the Customer on arrival. For monthly Passes, it must be kept for the entire period of validity of the Pass. The magnetic card gives access to the Coworking and Shared Areas of the residence accessible to the Customer during the period of validity of the Pass.

- A meeting room which can be hired by Residents depending on availability and by Customers from outside the Residence by the hour, half day or day.

The Customer must respect the maximum number of people authorised in the Meeting Room as stipulated in his/her Reservation confirmation and/or contract. Details of the offers are available on request from Reception.

Article 2. Subscription and Reservation

2.1 Purchasing a Pass for the Shared Workspace

Passes may be purchased online on the Bikube Website (Monthly Pass) or directly at the Residence reception desk for the other formulas. The contract and the services provided are not governed by the provisions of articles 1709 et seq. of the Civil Code relating to leases, the law of 6 July 1989 relating to residential leases, those of article 57A of the law of 23 December 1986 relating to professional leases and those of articles L145-1 et seq. of the Commercial Code relating to commercial leases, as this contract does not constitute a lease. Consequently, the user expressly acknowledges that he/she does not benefit from commercial ownership of the premises, either in whole or in part.

2.2 Booking the Meeting Room

The reservation may be conditional upon the conclusion of a specific contract, which will prevail, in the event of contradiction, over the provisions of the GTC as a whole, and upon payment by the Customer, by bank transfer or credit card, of an initial deposit. Confirmation of the booking summarises the contract offer, the prices and the conditions of sale relating to the tariff selected and accepted by the Customer.

Reservations are made by name.

Once the booking has been made, confirmation is sent to the e-mail address provided by the Customer. The booking confirmation summarises the contract offer, prices and conditions of sale relating to the fare selected and accepted by the Customer.

Article 3. Fares

Prices are payable in Euros. The prices indicated always include VAT. They only include the services strictly mentioned in the booking.

3.1. Prices include: access to the Coworking space and/or meeting room, access to certain common areas of the residence and to certain services which are specified in the commercial offer and taxes.

Bikube reserves the right to exceptionally privatise the Coworking space, which will therefore not be available during these times. In this case, Coworkers with a Monthly Pass will be offered the possibility of accessing another area of the Residence in which they will benefit from the same services.

3.2. Additional services: Unless they are included in the price or specifically selected at the time of purchase and/or reservation, ancillary services (catering, parking, etc.) are optional and will be invoiced in addition where applicable.

3.3 Modification of prices BIKUBE reserves the right to modify its prices in the event of legislative and/or regulatory changes likely to lead to a variation in prices (for example, but without limitation, modification of the VAT rate in force, introduction of a new tax).

Pass durations are firm durations ranging from 1 day to 1 month and the right of access will end automatically at the end of the agreed firm durations.

Article 4. Payment

4.1. Terms of payment Passes and the hire of the Meeting Room are payable at the time of purchase or reservation either on the Bikube Internet Site or at the reception desk in the Residence.

4.2 Methods of payment

For any reservation or purchase via the Bikube Website, payment will be made by credit card via the BIKUBE Payment Partner platform. The credit card will be debited within 24 hours of the reservation.

In the event of payment on site, payment may be made by cash (subject to legal limits), bank card (Mastercard, Visa), direct debit or bank transfer.

4.4. Damage to objects and furniture : 

In the event of damage to objects and furniture, the Customer will be informed in advance of the details and amount of the deductions, established in accordance with the attached scale, which will be made from his/her account.

4.5. Invoicing An invoice will be sent by email to the Customer for the hire of the Meeting Room.

BIKUBE has entrusted MEWS Payments with the security of its online credit card payments. Refusal of the credit card, for any reason whatsoever (blocked card, stolen card, payment limit reached) will result in the cancellation of the reservation request, which will therefore not be confirmed.

Contractual documents (invoice, booking email, credit card transaction receipt) will be kept for a period of 10 years in electronic format.

Article 5. Cancellation/modification of reservation

5.1. Passes cannot be exchanged, refunded or modified. No refunds will be made regardless of the actual time spent in the Coworking Centre.

5.2. The hire of the Meeting Room is neither cancellable nor refundable but may be modified subject to availability and at the discretion of BIKUBE.

5.3 Deadline The deadline for changing the date or duration of hire without penalty is 15 days. A €50 administration fee will nevertheless be applied.

5.4 Penalties Beyond this time limit and in the event of no-show on the day of hire, BIKUBE reserves the right not to make any refund.

The Customer is reminded that, in accordance with article L. 242-3 of the French Consumer Code, he/she does not have the right of withdrawal provided for in article L. 221-28 of the same code.

Article 1 - Customer undertakings

The Customer undertakes to respect the terms of the contract, the internal regulations and the charter of good practice. He/she is liable to BIKUBE for any damage caused in the Coworking or the residence during his/her stay, as well as for any object or furniture belonging to the hotel that may be missing at the end of his/her stay. If BIKUBE notes any damage or if an object or item of furniture is missing due to the Customer's fault, BIKUBE shall be entitled to re-invoice the amount corresponding to the damage caused within 48 hours following the Customer's departure from the hotel, in accordance with the schedule of rates attached to the General Terms and Conditions.

When using Internet access, whether wired or Wi-Fi, the Client undertakes to comply with the Terms and Conditions of Use of Internet access, which are communicated to him/her when he/she first connects and which can also be consulted at the hotel reception desk.

Article 2 - Customer waivers

The customer waives all rights of recourse against the operating company:

In the event of theft, burglary or any criminal act committed within the Residence or the car parks, - In the event of an interruption in the supply of water, gas or electricity, telecommunications, heating or hot water, as well as in the event of a stoppage, even prolonged, in the operation of the lift(s) if there are any or any other piece of equipment, - In the event of disturbance or damage suffered as a result of the occupants of the building or any other cause. - In the event of non-replacement of furniture or equipment or in the event that the lessee considers that the conditions of comfort have diminished.

Article 3. Acceptance and enforceability of the GTCS

The booking request implies acceptance of these General Terms and Conditions of Sale and full and unreserved acceptance of their provisions. The Customer declares that he/she is fully aware of the General Terms and Conditions of Sale and acknowledges that a copy of them was sent to him/her in writing or by electronic means prior to the booking. These General Terms and Conditions of Sale apply to all bookings made via Internet sites and made directly in the establishments of the BIKUBE group. These General Terms and Conditions of Sale and the Reservation are subject to French law and any dispute arising from their validity, interpretation or performance will be resolved in accordance with the legislation applicable on the date of the Reservation.

These General Terms and Conditions of Sale are written in French. If a translation is made into a foreign language, this will only be indicative and only the French version will prevail. If these General Terms and Conditions of Sale are updated, the new version will automatically apply to all bookings made after this update, without retroactivity.

Article 4. Indivisibility

These General Terms and Conditions of Sale, the Tariff Terms and Conditions, the booking confirmation, the Internal Regulations and the Residence's Charter of Good Practice form an integral part of the sales contract and must be accepted in their entirety before any sale is concluded. In the event of any contradiction between these documents, the stipulations of the reservation confirmation take precedence over those of these General Terms and Conditions of Sale. If one or more of the provisions of the present General Terms and Conditions of Sale prove to be invalid or null and void, the other provisions of the present General Terms and Conditions of Sale shall nevertheless remain valid.

Article 5. Personal data

In order to provide the service, BIKUBE may collect personal data, under the conditions detailed in Appendix 1.

Article 6. Liability - regulations

The Customer acknowledges that he has been warned of the risks of theft of his personal belongings. BIKUBE declines all responsibility in the event of damage to or theft of objects within the establishment, including the rooms, unless the goods are handed over in person to the establishment's reception. Objects with a value of more than 2,000 euros may be left with the hotel reception if they are not bulky. Cash, banknotes, bank or postal cheques, payment or credit cards, passports and driving licences remain excluded under the Custodian Liability.

The Customer may not take advantage of the legal provisions applicable to residential leases, in particular with regard to the maintenance of the premises. The Customer undertakes not to elect domicile at the address of the establishment, either for tax purposes or in a professional capacity, nor to lend or sublet the Apartment to a third party in any capacity whatsoever.

The photographs and descriptions of the establishment presented on the BIKUBE Group websites may not accurately represent the service provided by the establishment, which the Customer expressly acknowledges. Although every effort is made to ensure that the photographs, graphic representations and texts reproduced to illustrate the BIKUBE Residences presented give as accurate an idea as possible of the accommodation services offered, variations may occur, particularly due to changes in furniture or possible renovations. The Customer may not make any claim as a result. Photos and descriptions on communication media have no contractual value and are not binding on BIKUBE.

Furthermore, BIKUBE may not be held responsible for the booking or stay not being carried out as a result of force majeure, the actions of a third party or the unavailability of the website.

Any complaint relating to a problem with a reservation must be made directly to the establishment, at its postal address, within 10 days of the arrival date of the reservation.

The Customer undertakes to use the flat allocated to him/her and the areas to which he/she has access, and more generally all the facilities of the Residence, in a reasonable manner, in compliance with the regulations in force, morality and public order. In the event of behaviour contrary to good morals or public order, BIKUBE may require the Customer to leave the residence immediately, without the Customer being able to claim any reimbursement or compensation.

The Customer is liable to BIKUBE for any damage caused during his/her stay in his/her accommodation or the common areas of the Residence as well as for any object or furniture belonging to the hotel that is missing at the end of his/her stay. If BIKUBE finds any damage or if an object or item of furniture is missing due to the Customer's fault, BIKUBE will be entitled to re-invoice the amount corresponding to the damage caused within 48 hours of the Customer's departure from the hotel, in accordance with the price list attached to the General Terms and Conditions.

Article 7. Disputes

Any complaint can be made to the BIKUBE Quality Department by email: [email protected] or in writing to

BIKUBE - Quality Department / Tour Apicil / CS 53913 / 69325 Lyon Cedex 03

In order to limit the time taken to process your request, it is advisable to indicate on the complaint: the name of the person who booked the holiday, the booking number, the place and dates of your holiday, the type of flat booked and any supporting documents that may help us to process your request.

In the event of a dispute concerning the interpretation or performance of the contract which cannot be settled directly with the Residence, the customer may have recourse "free of charge to a consumer mediator with a view to the amicable resolution of a dispute between the customer and a professional" in accordance with article L.612-1 of the Consumer Code. For an amicable resolution of the dispute with BIKUBE, the user may contact: SAS Médiation Solution / 222, Chemin de la Bergerie / 01800 Saint Jean de Niost / Tel. 04 82 53 93 06 / Site: https://www.sasmediationsolution-conso.fr

These options do not preclude recourse to the competent courts.

Article 8. Commercial solicitations

The Customer agrees, as part of his/her online reservation, to receive an e-mail from BIKUBE

-        confirming the reservation, immediately after making the reservation,

-        a few days before their arrival at the establishment

-        a few days after leaving the establishment.

The purpose of these e-mails is to prepare for the Customer's stay and to collect their comments on their satisfaction. They may also contain commercial offers.

Furthermore, by having booked a stay in the establishment, via the Bikube Site or by any other means, the Customer agrees to receive a regular Newsletter from BIKUBE. They may unsubscribe by clicking on the link at the bottom of the newsletter.

Customer data will not be communicated to other companies, nor outside the European Union.

1.     Data controller

Bikube, a simplified joint stock company with a capital of 500,000 euros, registered in the Nanterre Trade and Companies Register under number 851 810 358, whose registered office is located at 2313 boulevard de la Défense NANTERRE (92000).

2.     Purpose of data processing

2.1 Purposes

Data processing is necessary for the following purposes:

- Management of contracts (e.g.: management of orders, delivery, performance of the service or supply of the goods, invoices and payments);

- Keeping the general accounts and any subsidiary accounts that may be attached to them;

- Drawing up financial statistics;

- Drawing up service-related statistics;

- Complaints management;

- Satisfaction surveys;

- Food preferences or expression of special needs during regular stays.

2.2 Legal basis

Article 6, b) of the GDPR: processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the request of the data subject.

We collect data in order to formalise and perform the contract with you.

Article 6, c) of the GDPR: processing is necessary for compliance with a legal obligation to which the controller is subject.

This is the basis on which we will use your data whenever we are required to do so by law or regulation (in our dealings with the authorities, for example, for invoices that we may be required to produce).

3.      Data processed

3.1 Categories of data processed

·        Civility

·        Last name

·        First name

·        E-mail address

·        Telephone number

·        Postal address

·        Bank details / credit card imprint

·        Proof of income

·        Insurance certificate

3.2. Source of data

The data is collected directly from you.

3.3 Compulsory data collection

Unfortunately, we will not be able to perform the contract without collecting this information, which is why it is compulsory to collect this information.

3.4 Automated decision-making

The processing does not involve automated decision-making.

4.     Data subjects

Data processing concerns only persons wishing to enter into a contract with Bikube and, where applicable, the data of persons providing proof of income (e.g. family), where the data is provided by the person concerned.

5.     Recipients of the data

5.1 Categories of recipients

The following are recipients of the data:

- Bikube's general management

- Bikube's administrative department

- Bikube's sales department;

- The management of the residence concerned;

- The quality/marketing department for surveys (satisfaction or other).

5.2 Data transfers outside the EU

No data is transferred outside the European Union.

6.     Data retention period

Data is kept for the duration of the contractual relationship, plus any applicable limitation periods.

7.     Security

Bikube implements the means necessary to ensure the security and confidentiality of your data in accordance with the rules of the art and the requirements of the CNIL.

8.     Your rights regarding your personal data

You may access and obtain a copy of the data concerning you, oppose the processing of this data, have it rectified or deleted. You have the right to limit the processing of your data and also the right to data portability.

You also have the right to formulate specific and general directives concerning the conservation, deletion and communication of your data post-mortem.

The communication of specific post-mortem directives and the exercise of these rights can be made by sending a letter by post to the DPO whose contact details are given below. Requests concerning the fate of post-mortem data must be accompanied by a copy of an identity document in order to be processed.

8.1 Exercising your rights

Vinci Immobilier Promotion's Data Protection Officer (DPO) is your contact for any request to exercise your rights regarding this processing.

Contact the DPO electronically [email protected]

Contact the DPO by post

Jean-Maxime PEYRAT

 H&P Avocats,

26 rue Saussier Leroy,

75017 PARIS,

Telephone number: +33 (0)1 86 95 08 58

8.1 Complaints to the CNIL

If, after contacting us, you feel that your rights with regard to your data have not been respected, you may submit a complaint to the CNIL.

Scale of charges invoiced to the Customer in the event of damage / deterioration or if objects and/or furniture are missing from the flats and common areas (these charges are intended to cover the costs incurred by BIKUBE to repair the damage observed):

Damage observed

• Customers who have smoked in their accommodation : 150€ corresponding to the specific treatment of the room and the loss of earnings due to the impossibility of renting it the following night
• Unusually dirty room : 90€ for additional cleaning costs
• Equipment severely damaged or missing on customer's departure : Cost of replacing the item as new (excluding transport costs)

ENTRANCE

• Large door mirror : 250,00 €
• Hangers : 5,00 €
• Strongbox : 500,00 €

BATHROOM

• Stainless steel toilet brush : 30,00 €
• Stainless steel toilet roll holder : 30,00 €
• Stainless steel clothes hook : 30,00 €
• Stainless steel waste bin : 30,00 €
• Hair dryer : 70,00 €
• Hair dryer pouch : 30,00 €
• Toothbrush : 4,00 €
• Magnifying mirror : 30,00 €
• Glass hair and body gel dispenser : 20,00 €
• Glass hand soap dispenser : 20,00 €
• Bath towel : 5,00 €
• Hand towel : 5,00 €
• Bath mat : 5,00 €

KITCHENETTE

• Kettle : 50,00 €
• Courtesy tray : 30,00 €
• 40L bin : 30,00 €
• Cutlery rack : 50,00 €
• Fork : 2,00 €
• Knife : 4,00 €
• Table spoon : 2,00 €
• Coffee spoon : 2,00 €
• Steak knife : 6,00 €
• Office knife : 6,00 €
• Water glass : 4,00 €
• Wine glass : 4,00 €
• Oval dinner plate : 10,00 €
• Round soup plate : 10,00 €
• Dessert plate : 10,00 €
• Coffee cup : 10,00 €
• Coffee mug : 10,00 €
• Half shelf : 70,00 €
• Under plate : 30,00 €
• Dish drainer : 50,00 €
• French press 600ml : 40,00 €
• 21 cm casserole dish : 15,00 €
• Perforated spatula : 5,00 €
• Serving spoon : 5,00 €
• Microwave bell : 5,00 €
• Limonadier : 20,00 €
• Round salad serving bowl 24cm : 20,00 €
• Saucepan 10cm : 40,00 €
• Colander 26cm : 3,00 €
• Round frying pan : 40,00 €
• Stainless steel lid 24cm : 40,00 €
• Cutting board : 10,00 €
• Vegetable shaver : 5,00 €
• Brush shovel 24Cm : 8,00 €
• Walnut chair : 200,00 €
• Table top mirror : 200,00 €

LIVING ROOM

• Tam tam stool : 40,00 €
• Curtains : 100,00 €
• Oak stool : 300,00 €
• Buddy bedside lamp : 150,00 €
• Decorative telephone 2 mustard : 100,00 €
• Shelf for photo frame 55cm : 50,00 €
• Iconography 40x50 white wood frame : 150,00 €
• Iconography 50x60 : 150,00 €
• Iconography 50x70 : 150,00 €
• Iconography 50x50 : 150,00 €
• Iconography 30 x30 : 150,00 €
• 45 rpm vinyl record : 20,00 €
• Deco cushion : 60,00 €
• Hangers : 5,00 €
• TV stand : 200,00 €
• TV stand lamp : 90,00 €
• Smart TV with integrated chromecast : 500,00 €
• TV stand : 50,00 €
• Console table tower : 150,00 €
• Hubsh 40x 60 mirror : 100,00 €
• Sofa : 1 200,00 €
• Link floor lamp : 150,00 €
• Table 70x 145 : 250,00 €
• Coffee table diam 100cm : 250,00 €

BEDROOM

• Bed base : 500,00 €
• Mattress : 900,00 €
• Sheet : 50,00 €
• Pillow : 50,00 €
• Duvet : 100,00 €
• Bedside lamp : 90,00 €
• Duvet cover : 50,00 €
• Fitted sheet : 30,00 €
• Pillow case : 20,00 €